FAQ & Delivery

HOW LONG SHOULD MY ORDER TAKE?

Orders normally take approximately 10-15 working days before they are dispatched. *SOME ITEMS MAY DIFFER*

DELIVERY - AN POST

You should receive your order in 1-2 working days after dispatch.

*Please note An Post are experiencing delays. You may be waiting up to 10 working days*

DELIVERY - COURIER

You should receive your order in 1-2 workday days after dispatch.

*Please allow up to 5 working days*

WHAT TO DO IF I HAVE NOTE RECEIVED MY ORDER IN THE TIMES MENTIONED ABOVE

Please contact me at cloudnineevents@outlook.ie and I will look into your order for you. If you select 'An Post - Not Tracked' as your shipping method, I can't look into your order as there is no tracking information.

PERSONALISED ITEMS - I MADE A SPELLING MISTAKE WHAT DO I DO

If you have made a spelling mistake and notice it after placing your order, please email me at cloudnineevents@outlook.ie as soon as you notice the mistake.